Chatbots for customer service will help businesses save $8 billion per year
Key Points: – Chatbots will save businesses more than $8 billion per year by 2022, a huge increase from the $20 million estimated for this year. – Success rate of bot interactions in healthcare sector will increase from the current 12% to over 75% in 2022.
Key Points: – Chatbots will save businesses more than $8 billion per year by 2022, a huge increase from the $20 million estimated for this year. – Success rate of bot interactions in healthcare sector will increase from the current 12% to over 75% in 2022.
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