Long wait times on the phone with customer service may be a thing of the past
People have found a new way to communicate with businesses, so you might be able to kiss that wonderful "on hold music" goodbye. A new report by MEF reveals that approximately 65% of smartphone users worldwide have used a messaging app to talk to a company.
People have found a new way to communicate with businesses, so you might be able to kiss that wonderful "on hold music" goodbye. A new report by MEF reveals that approximately 65% of smartphone users worldwide have used a messaging app to talk to a company.
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