Five reasons big data analytics can fail for customer service
Big data offers businesses an exponential increase in their ability to understand, predict and serve their customers. But between the promise and the payoff, organizations have to navigate the perils of new technology adoption and implementation.
Big data offers businesses an exponential increase in their ability to understand, predict and serve their customers. But between the promise and the payoff, organizations have to navigate the perils of new technology adoption and implementation.
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